What is the benefit of proactive preventative
maintenance?
You will find a regularly scheduled preventive maintenance regiment to be
the most valuable and cost-effective technology solution. This type of
activity will minimize down time and maximize productivity from your
technical and personnel resources. Business leaders have discovered that an
investment in proactive IT maintenance creates the greatest return on their
asset investment.
OurTech has devised Tiered Maintenance Level Support Programs so that our
customers can choose the level of support they feel is appropriate for their
organization, whether as a supplement to free up existing staff time, or as
a full time service where no staff exists.
Our Basic Network Service offering focuses on customers who want to add
additional resources to perform the majority of network maintenance,
handling first response to network alerts, with the option to defer trouble
tickets and help desk requests.
Full Managed Outsourced Support is our premier service, offered to those who
truly want to completely outsource their network and IT management. In
addition to monitoring, maintenance, trouble ticketing and help desk, we
will perform strategic planning with annual network assessments to help you
maximize your technology investments. This service level also includes
vendor management for third party applications where maintenance and
warranty service agreements are maintained. With our fixed cost service
agreements it is in OurTech interest to make sure your systems or operating
efficiently and reliably or the labor costs to repair are on us.
There may be circumstances where a client may need a complete network
rebuild replacing their existing dated servers and workstations. OurTech
recognizes this significant investment and may agree to a longer term
agreement that can defer the upfront labor cost to complete the network
rebuild. Ask an OurTech Sales Representative how this service option may
benefit you.
Simple per device pricing provides you with full monitoring, maintenance,
and reporting capabilities on the devices you choose for a low monthly
device price. You can now add or remove devices with predictable monthly
costs.
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