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January
2008
Welcome to 2008!
The January Network Update is brought to you
by ANOTHER FRIGGIN’ COLD FRONT! Okay, after calls from Phoenix, Cabo, and
Isla Mujeres it’s time for a perspective check. There are things you can
control and things that are outside of your control. And while you may
not believe it right now, your IT infrastructure can be something within
your control.
Sometimes it’s healthy to
consider areas of waste, of neglect, or distraction which are keeping your
business from doing the best that it can do. The most common theme among
our successful clients this year seems to be one of focus. You’re looking
to focus on your core strengths, do what you’re really great at, and
eliminate or outsource the rest. When it comes to IT, we’ve got your back.
You run your business; we’re your IT department. And we've got it
under control.

Windows Tips &
Tricks
Get the most out of your operating system
Windows Vista Help and How-To
The Windows Vista
Sidebar can keep information and tools readily available for you to use. For
example, you can display news headlines right next to your open programs.
This way, if you want to keep track of what's happening in the news while
you work, you don't have to stop what you're doing to switch to a news
website.
To open Sidebar: Open Windows Sidebar by clicking the Start button ,
clicking All Programs, clicking Accessories, and then clicking Windows
Sidebar.
To keep Sidebar visible at all times, you must set it so that other windows
won't cover it. The Sidebar width is a fixed size.
To keep windows from covering Sidebar: Because of the space Sidebar
requires, this option works best if you're using a large or wide-screen
monitor or multiple monitors.
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Open Windows Sidebar properties by
clicking the Start button, clicking Control Panel, clicking Appearance
and Personalization, and then clicking Windows Sidebar Properties.
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Select the Sidebar is always on top of
other windows check box.
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Click OK.
Getting started with gadgets:
Windows comes with a small collection of gadgets, but only some of them
appear on Sidebar by default. To understand how to use gadgets, let's
explore three gadgets that you'll see on Sidebar when you first start
Windows: the Clock, Slide Show, and Feed Headlines.
How does the Clock work? When you point to the Clock gadget, two
buttons will appear near its upper-right corner: the Close button—which is
the top button—and the Options button.
Clicking the Close button removes the Clock
from Sidebar. The button below the close button displays options for naming
the clock, changing its time zone, and showing its second hand.
Note: Not all gadgets have an Options button. Gadgets without an
Options button don't have settings that can be changed.
How does Slide Show work? Next try
resting the pointer on the Slide Show gadget, which displays a continuous
slide show of pictures on your computer.
When you point to Slide Show, the Close and Options buttons will appear near
the upper-right corner of the gadget.
Clicking the Options button allows you to choose which pictures appear in
your slide show, control the speed at which your slide show plays, and
change the transition effect between pictures.
To change the slide show pictures: By default, Slide Show
displays items in the Sample Pictures folder.
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Point to Slide Show, and when the Options
button appears, click it.
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In the Folder box, select the location of
the pictures you want to display.
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Click OK.
To set the slide show speed and transition
effect
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Point to Slide Show, and when the Options
button appears, click it.
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In the Show each picture list, select the
number of seconds to show each picture.
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In the Transition between pictures list,
select the transition you want.
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Click OK.
How does Feed Headlines work? Feed
Headlines can display frequently updated headlines from a website that
supplies feeds, also known as RSS feeds, XML feeds, syndicated content, or
web feeds. Websites often use feeds to distribute news and blogs. To receive
feeds, you need an Internet connection. By default, Feed Headlines won't
display any headlines. To start displaying a small set of preselected
headlines, click View headlines.
When you point to Feed Headlines, the Close and Options buttons will appear
near the upper-right corner of the gadget. Clicking the Options button
allows you to choose from a list of available feeds. You can add to the list
by choosing your own feeds from the web.
To choose a feed from the web with Internet Explorer: Internet
Explorer, a web browser included with Windows, looks for feeds on every
webpage you visit.
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Open Internet Explorer by clicking the
Start button , and then clicking Internet Explorer.
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Browse to a webpage that has feeds. (When
Internet Explorer finds available feeds, the Feeds button , located on
the Internet Explorer toolbar, will change from gray to orange.)
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Click the arrow next to the Feeds button,
and then, in the list that appears, click the feed you want.
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On the webpage that appears, click
Subscribe to this feed.
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In the dialog box that appears, click
Subscribe.
The feed should now be available to Feed
Headlines. To display the feed in Feed Headlines, see the procedure below.
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Point to Feed Headlines, and then click
the Options button.
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In the Display this feed list, click the
feed you want to display.
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Click OK.
Which Gadgets do I have? Before
a gadget can be added to Sidebar, it must be installed on your computer. To
see which gadgets are installed on your computer:
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At the top of Sidebar, click the plus
sign (+) to open the Gadget Gallery.
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Click the scroll buttons to see all the
gadgets.
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Click a gadget, and then click Show
details to see information about it at the bottom of the dialog box.
The Gadget Gallery: You can download
additional gadgets from the web. To find gadgets online, go to the Microsoft
Gadgets website.
Adding and removing gadgets: You can add any installed gadget to
Sidebar. If you want, you can add multiple instances of a gadget. For
example, if you are keeping track of time in two time zones, you can add two
instances of the Clock gadget and set the time of each accordingly.
To add: At the top of Sidebar, click
the plus sign (+) to open the Gadget Gallery. Double-click a gadget to
add it to Sidebar.
To remove a gadget from Sidebar:
Right-click the gadget, and then click Close Gadget.
To close Sidebar: Right-click Sidebar, and then click Close
Sidebar. To open Sidebar again, right-click the Sidebar icon in the
notification area of the taskbar, and then click Open.
The Power of Empowerment
Getting Your Vision into Focus
Wade Burgess, Vice
President of Sales and Marketing
The Power Of Us. I know
that’s not a grammatically correct sentence (or a complete statement) but
since attending a video conference of the Tour de Force event recently I
can’t seem to shake the message. We can learn a lot from observing major
trends and recently successful companies. This idea is simple; work together
with other great people and companies. How can you capitalize on this
concept in your business? Read on to learn how one company will hit 10
figures THIS YEAR using The Power Of Us.
Salesforce.com was
founded in 1999 by former Oracle executive Marc Benioff, who pioneered the
concept of delivering enterprise applications via a simple Web site. They
are now the worldwide leader in on-demand customer relationship management
(CRM) services and the poster child for Software-as-a-Service (SaaS). I
distinctly remember many naysayers exclaiming how you couldn’t take CRM to
the web, nor could you unseat leaders like Goldmine, ACT! and others. This
year Salesforce will hit $1 B in revenue. A billion. In 8 years. I have
clothes older than that. So what does this mean for your business? Quite a
lot, I would imagine if you’re willing to put some thought into it.
Benioff’s vision was
pretty simple on the surface. He knew that CRM users were primarily sales
teams that wanted a system to manage and improve the sales process, margins,
and customer communications. His company took responsibility for everything
that was not core to his customers’ needs. They did the building,
maintaining, hosting, staffing, developing and managing of infrastructure,
hardware, bandwidth, facilities and all of the other factors that go into a
successful business application. If you’re not technically inclined, stick
with me here. Marc understood that his customers wanted to sell more
products and maintain better relationships with their clients. They didn’t
want to manage IT or fight with their internal IT departments over budgets
and time lines. They wanted solutions right away, not after months of
project timelines to get new apps installed. Salesforce delivered and
started to expand the philosophy into other areas of business.
Understand I’m not
pushing Saleforce here; I’m not even a customer of theirs. But I am a big
fan of helping clients focus on their core competency and listening to their
needs. Find out what your clients REALLY want, not just what you want to
sell them or what you’re currently capable of. If you build a business
around the concept of filling a true need your customers will love you and
you’ll find business much more enjoyable. Be warned, it will stretch you and
your concept of what is possible. Any great personal or business endeavor
will stretch your thinking and cause you to come up with solutions to
previously unanswered questions. That’s the thrill of it. Be willing to go
there. Take the plunge to 100% dedication and you just may be surprised at
who you’ll pass along the way.
The second major phase
change Salesforce engaged in was to reach out to the software development
community and allow them to access their infrastructure. As you can imagine,
Salesforce has hundreds of millions of dollars invested in this
infrastructure so why would they open it up to others? They knew that a
programmer or development company is really good at programming. So what if
they didn’t have to spend time and money putting servers, data centers, and
databases together? What if they could leverage an infrastructure that
already existed and just create really cool software to sell or use? I’m not
a techie but I’d guess that was a pretty good message. And the market would
prove it. Thus far over 61,200 applications have been built in this
environment. Proof that you don’t have to be a genius in everything to make
it big. Just be really good at what you do and find ways to allow others to
leverage your strengths in ways that can be mutually beneficial.
On a small scale that is
what we do at OurTech Solutions. Most of our clients are not in the field of
technology nor do they care to be. They have taxes to file, cases to defend,
real estate to appraise, and develop, manage, and sell, refrigeration units
to sell and service, fences to build, patients to see, candidates to place,
trailers to sell, trucks to drive, etc. So we manage their IT for them and
become a business partner. We noticed that our clients wanted a predictable
cost and unlimited access to us. So we delivered it and they appreciate us
for it. Our customers are great at what they do and that drives us to be
great at what we do.
We also found that many
IT companies are very good at working on computers, servers, and responding
to technology 911 calls. But they are often undercapitalized or light on
staffing the business operations of the company. So we offer a platform that
they can utilize to further advance their technology offerings and stabilize
their cash flows. Much like the Salesforce platform for developers, our
network management platform (the OurTech Manager) enables our affiliates to
focus on what they do best.
If you are not in IT I
have three pieces of advice. First, count your blessings. (Just kidding, for
all you techies). Second, find ways to take on more responsibilities and
allow your customers to focus on their core strengths. Third, see if there
is a way to leverage infrastructure you already have in place and help your
peers and customer to their jobs better. Remember a rising tide lifts all
ships.

Attention QuickBooks Users!
Now May Not Be the Time
to Upgrade
Derrald Farnsworth-Livingston, Vice President of Systems, OurTech Solutions
Now that we have entered tax season, and it is
the close of another year, financials are being reviewed and updated more
often. QuickBooks becomes more highly utilized and the program receives
many more updates from its manufacturer, Intuit. Recently, we have received
an abnormally high amount of calls and ticket requests related to the new
version of QuickBooks, QuickBooks 2008. This version is a major upgrade of
this product and it now requires more memory and processing speed in order
to run properly. Due to underpowered or old machines many companies are
finding that they cannot run QuickBooks and are forced to upgrade their
machines quickly in order to continue working on their financials. We
recommend that if you intend to upgrade to QuickBooks 2008 that you confirm
the specs on your machine. OurTech Solutions recommends that your computer
have at least 2 GB of RAM and a 2.0 GHz processor (or 1.66 GHz Dual Core).
If you are unsure of the
age of your machine, we would be happy to run off a report and review with
you to ensure that your machines have the proper configuration for
QuickBooks 2008. If you choose to upgrade we also recommend that you first
make sure that you have a good backup of all your financial files. This
will allow you to rollback to an earlier version of QuickBooks in case there
is a problem.
If you have any questions
regarding these recommendations, please open a ticket by clicking the
OurTech power symbol in your tool tray. |